Surestay Hotel By Best Western Ellensburg, Ellensburg

My stay at the hotel was simply delightful! The rooms were clean and well laid out, offering a comfortable and spacious stay. The staff was incredibly nice and helpful, making my experience even better. However, the dining options could be improved, with a limited variety available. The location is great, with easy access to nearby restaurants and shops.

The hotel had its ups and downs. The rooms were a bit tricky to navigate due to the TV hutch placement but were surprisingly cozy and warm without needing much heating. However, there was a noticeable musty smell throughout. The service was outstanding from the lobby to my room, making me feel welcomed and well-assisted. The location was convenient for a quick stopover, although it was a bit noisy. The dining options left something to be desired with limited choices and late starting times. Overall, a mixed experience with some highlights and room for improvement.

The hotel had some positives like spacious rooms with a great bed and good TV, and a decent Wi-Fi connection; however, the lingering smoke smell was off-putting. The service was friendly and helpful but putting me in a 'smoking' room without asking was a downside. The location was convenient for gas, fast food, and freeway access, but the noise from trucks and parking lot activities was bothersome. The dining options were limited to high carb items with few healthy choices.